How do the Waitlist Invitations work?

Sydney Van Wyck
Sydney Van Wyck
  • Updated
Enabling the waitlist feature allows students to join a waitlist when the event roster is full. Here’s a guide on how the process works:

Step 1: Waitlist Activation

  • Once the event roster is full and the waitlist is enabled, students can opt to join the waitlist.

Step 2: Handling Cancellations:

  • If a student on the roster cancels their registration within the allowed cancellation window, the first student on the waitlist will receive an email invitation to register for the event.

Step 3: Invitation and Roster Update

  • When a spot opens up, the waitlisted student who is first in line will receive an email invitation. The “Sent Invitations” tab in your system will automatically update to show the pending invitation. 

    • Students will have 24 hours to respond to the invite. If they fail to accept the invitation and finish their registration within that time, the invite will go to the next person on the list.

Step 4: Acceptance and Registration

  • Upon accepting the invitation, the “Waitlist Invitations” field will change from “Invited” to “Registered”. The invited student will need to follow the link in their email, log into their storefront account, and complete the registration to secure their spot.

By managing waitlist invitations effectively, you ensure that spots are filled efficiently and that students have the opportunity to participate when openings arise.